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Customer Service
- Shipping & Delivery
- Orders are shipped within 2 business days of receiving cleared payment. You will be sent an email once your order has been shipped.
- Returns & Replacements
- We pride ourselves on our customer service. If there is ever an issue, please allow us 24 to 48 hours on business days (Mon to Fri) to respond to your email
- OLShop is an unauthorized re-seller of goods. Items sold at Auctionmaxx are not covered by any manufacturers' warranties.
- Returns are accepted when the item/lot is not as described (defective, missing parts, incomplete, has an issue not mentioned or not authentic) AND the item is returned to us within that 14 day period with proof of purchase in the original unused sold condition and with all of the packaging it was sold with .***All items must be pre-inspected by the customer before assembling - once an item is assembled, we are unable to offer assistance with returns . Returns will not be considered for items missing packaging.
- Ordering
- Please contact us within 7 days of receiving the item if there is an issue
- Payment, Pricing & Promotions
- We accept credit card and paypal